Privacy Policy

Privacy Policy

The priority of Dogwood Pottery is to protect your private information. Our Privacy Policy applies to dogwood-pottery.com and Dogwood Pottery and governs data collection and usage. For the purposes of this Privacy Statement, unless otherwise noted, all refences to Dogwood Pottery include dogwood-pottery.com. The Dogwood Pottery website is an ecommerce site. By using the Dogwood Pottery website, you consent to the data practices described in this Privacy Policy.

What information do we collect?

Dogwood Pottery may collect personally identifiable information in order to better provide you with products and services offered on this site. That information is:

· First and last name

· Mailing address for shipping

· E-mail address

· Phone number

We do not collect any personal information about you unless you voluntarily provide it to Dogwood Pottery. The information we collect is for communicating with you in relation to products you have requested from us. 

We collect billing and credit card information to complete purchase transactions if you purchase products from Dogwood Pottery. We collect information from you if you register on the site, place an order, respond to an email, or participate in another site feature.

How do we use your information? 

Dogwood Pottery collects and uses your personal information to operate its website and deliver the products you have requested. In addition, we may use it in the following ways:

· to inform you of other products or services available from Dogwood Pottery;

· to allow us to better service you in responding to your customer service requests; and,

· to quickly process your transactions.

Do we share information with Third Parties?

Dogwood Pottery does not sell, rent or lease its customer lists to third parties.

Dogwood Pottery may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for the delivery of goods from Dogwood Pottery. All outside parties are prohibited from using your personal information except to provide these services to Dogwood Pottery, and they are required to maintain the confidentiality of your information.

Dogwood Pottery may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary in order to: (1) conform to the edicts of the law or comply with legal process served on Dogwood Pottery or the site; (2) act under exigent circumstances to protect the personal safety of the public or users of Dogwood Pottery; and/or (3) protect and defend the rights or property of Dogwood Pottery.

Do we track user behavior?

In order to determine which products or services are most popular, Dogwood Pottery may keep track of the websites and pages our users visit within Dogwood Pottery website. This information is used to deliver customized content and advertising within Dogwood Pottery to customers whose choices indicate that they are interested in a particular type of product.

Does this website include links?

This website includes links to other sites, specifically social media sites. Please be aware we are not responsible for the content or privacy practices of those other sites. We ask our users to be aware when they leave our site and to read the privacy statements of those sites that may collect identifiable information.

How do we protect visitor personal information?

Dogwood Pottery uses SSL Protocol (SSL) to secure your personal information from unauthorized access, use, or disclosure. When personal information (such as a credit card number) is transmitted to other websites for payment, it is protected through the use of encryption through the Secure Sockets Layer (SSL) protocol.

It is our priority to take appropriate security measures to protect your personal information against unauthorized access to or alteration of your personal information. It is unfortunate that no data transmission over the Internet or any wireless networks can have a 100% secure guarantee.

Do we use “cookies”?

Yes, we may use cookies. Cookies are small files that a site or its service provider transfers to your computer’s hard drive, if you allow it, through your web browser. It enables the site’s or service provider’s systems to recognize your browser then capture and remember certain information, as in your shopping cart. Cookies also help us understand your preferences based on previous or current site activity. Cookies help us compile data about site traffic and site interaction so we can provide you with improved services and improve our business.

It is your choice to have your computer warn you through your browser settings when a cookie is being sent, or to turn off all cookies. The Help menu on your browser should be able to direct you to the correct way to modify your cookies. If you turn off cookies, you won’t be able to access many features that make your site experience more efficient. Also, some of our services will not function properly without cookies, such as the shopping cart. However, please note, you can still place orders over the telephone or through email.

How can you opt-out, remove or modify information you have provided to us?

You have the right to contact us and on receipt of a verifiable request, subject to certain exceptions set out below, we will:

· Delete your personal information from Dogwood Pottery’s records; and

· Direct any services providers to delete your personal information from their records.

Please notice Dogwood Pottery may not be able to comply with requests to delete your personal information if we need to:

· Complete the transaction for which the personal information was collected with Dogwood Pottery, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, provide a good or service requested by you, or reasonably anticipated within the context of our ongoing business relations between you and Dogwood Pottery, or otherwise perform a contract between you and Dogwood Pottery;

· Detect security infractions, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity;

· Debug to identify, reconstruct, or repair errors that impair existing intended functionality;

· Allow solely internal uses that are reasonably aligned with what you expect of your relationship with Dogwood Pottery;

· Obey existing legal obligations; or

· Otherwise use your personal information, internally, and lawfully in a manner and context in which you, the customer, provided the information.

Children Under Thirteen

Attention to any person under the age of thirteen. Dogwood Pottery will not knowingly collect personally identifiable information from anyone under the age of thirteen and anyone under the age of thirteen must first ask your parent or guardian for permission to use this website.

E-mail Communications

Dogwood Pottery may contact you from time to time via email for the purpose of providing announcements of products, or other general communications about upcoming pottery shows.

If you would like to stop receiving marketing or promotional communications from Dogwood Pottery, please opt out from emails by “replying Stop”. Thank you.

Changes to this Statement

Dogwood Pottery reserves the right to change this Privacy Policy when needed. You will be notified about significant changes in the way we treat personal information, should that occur, by placing a prominent notice on our site, and/or updating any privacy information on this page. 

Your continued use of the Dogwood Pottery site and/or services available through dogwood-pottery.com after such changes are made constitute: (1) your acknowledgement of the modification to the Privacy Policy; and (2) your agreement to abide and be bound by that policy.

Contact Information

Dogwood Pottery, Asheville, NC; phone: 828-772-4097; email: linbarber1@gmail.com

Effective as of November 17, 2020